Job Opportunity: Telecalling Executive at Vedantu Innovations
Job Details
| Position | Telecalling Executive |
|---|---|
| Company | Vedantu Innovations |
| Experience | 0 - 2 years |
| Salary | 1 - 3.5 Lacs P.A. |
| Locations | Visakhapatnam, Hyderabad, Pune |
| Employment Type | Full Time, Permanent |
| Industry | E-Learning / EdTech |
| Department | Customer Success, Service & Operations |
| Role Category | Voice / Blended |
About Vedantu Innovations
Founded in 2014, Vedantu is a leading name in the ed-tech space, revolutionizing education through its innovative online and offline learning platforms. The name "Vedantu" is derived from 'Veda' (knowledge) and 'Tantu' (network), symbolizing the company's vision to create a vast network of knowledge accessible to all.
Vedantu’s online platform connects India’s top teachers with students across the country through LIVE interactive classrooms. With features like a 2-way interactive whiteboard, live audio, and video feeds, Vedantu ensures a highly engaging and personalized learning experience.
In addition to its online presence, Vedantu has expanded to offline centers in over 20 cities, combining the best of online and offline education. The company’s mission is to inspire students globally, breaking down barriers to education and delivering transformative learning experiences.
Role & Responsibilities
- Customer Interaction: Handle inbound and outbound calls to assist customers with their queries and provide information about Vedantu’s services.
- Sales Support: Promote Vedantu’s educational products and services to potential customers, ensuring a seamless sales process.
- Problem Resolution: Address customer concerns and provide effective solutions to enhance their experience.
- Data Management: Maintain accurate records of customer interactions and update the database regularly.
- Feedback Collection: Gather feedback from customers to help improve Vedantu’s offerings.
- Team Collaboration: Work closely with the sales and customer success teams to achieve organizational goals.
Preferred Candidate Profile
- Education: Any graduate (UG) is eligible to apply.
- Experience: 0 - 2 years of experience in telecalling, customer service, or sales.
- Skills:
- Excellent communication skills (verbal and written).
- Strong negotiation and sales skills.
- Proficiency in customer service and marketing.
- Ability to handle customer queries with patience and professionalism.
- Language Proficiency: Fluency in English and regional languages is preferred.
Perks and Benefits
- Competitive Salary: Earn between 1 - 3.5 Lacs P.A. based on experience and performance.
- Career Growth: Opportunities for professional development and career advancement.
- Work Environment: A supportive and inclusive workplace culture.
- Learning Opportunities: Gain insights into the ed-tech industry and work with a team of passionate educators.
- Employee Engagement: Participate in company events, training sessions, and team-building activities.
Why Join Vedantu?
- Mission-Driven Work: Contribute to a company that is making quality education accessible to all.
- Innovative Environment: Work with cutting-edge technology and innovative teaching methods.
- Hybrid Model: Be part of a company that seamlessly integrates online and offline education.
- Inclusive Culture: Vedantu fosters a culture of love, inspiration, and care, ensuring every employee feels valued.
How to Apply
If you’re excited about this opportunity and meet the eligibility criteria, we encourage you to apply. Click on the link below to submit your application:
Apply NowKey Skills Required
| Skill | Importance |
|---|---|
| Communication Skills | High |
| Negotiation Skills | High |
| Sales Skills | High |
| Marketing Knowledge | Medium |
| Customer Service Skills | High |
| Language Proficiency | Medium |
About the Company
Vedantu Innovations is headquartered in Bangalore, with offices and learning centers across India. The company’s vision is to inspire students globally and create a lasting impact on education. With a strong focus on innovation, Vedantu continues to redefine learning experiences for students of all ages.
To learn more about Vedantu, visit their official website: www.vedantu.com.
Conclusion
The role of a Telecalling Executive at Vedantu Innovations is an excellent opportunity for individuals who are passionate about education and customer service. With a competitive salary, a supportive work environment, and the chance to contribute to a meaningful cause, this job is perfect for those looking to grow their careers in the ed-tech industry.
Don’t miss out on this chance to be part of a company that is shaping the future of education. Apply today and take the first step towards a rewarding career with Vedantu!
Apply Now